- Razer viper ultimate not showing up in synapse. It may also be caused by using the incorrect version of Razer Synapse that supports your May 9, 2021 · The charging dock works, but the LEDs do not light up and the device does not show up on synapse. If your Razer device is not displaying the right color or the lighting effects are unresponsive, toggle on the Chroma RGB option in the Razer Synapse settings and turn off Dynamic Lighting in your Windows Settings to resolve the issue. May 8, 2025 · Test the device on another PC with the same Razer Synapse version or try connecting to different ports. com May 5, 2025 · See the step-by-step instructions below on how to restore a missing module in Razer Synapse. Synapse now doesn't always open, and when it does my devices aren't there. Can someone please help me as well? Jan 24, 2022 · When I first got the mouse it connected perfectly right when I plugged it in but today I just now noticed that it wasn't showing up in my connected devices, but my keyboard and the mousedock that came with the mouse with showing up perfectly fine, under the mouse dock it showed my mouse but said not Nov 23, 2024 · I have the new viper v3 pro and when it’s connected to my computer it does show up in synapse but when I click into it, it does not show anything but detecting device. I already tried to repair, uninstall and re-install Synapse, reboot my computer, and I do not have another co Mar 17, 2021 · If your devices are still not detected by Razer Synapse even after troubleshooting, you can use the Device Detection Troubleshoot Tool to help resolve the issue. the mouse works fine and detected in synapse but the charging dock doesnt! the charging dock RGB doesnt even light up, BUT it does charge my mouse when i put my VU on it. any solutions for this??? [SOLVED] -> Read comments. Please see a related thread below: Razer Naga Pro showing 0 profiles and 0% battery life in Synapse. Sep 22, 2025 · This feature takes control over the RGB settings of your Razer devices. Dec 7, 2023 · This is not OS related I doubt hardware being this mouse is maybe a week old and was working until today’s update. Any ideas to fix this? I bought the mouse yesterday. If the device is working properly on a different computer, have the USB port on your PC checked by the manufacturer or a reputable technician. It is connected through wire and to the usb port in the motherboard. Jul 28, 2025 · Many people have reported that Razer Synapse is not detecting the mouse, or other devices. See full list on lifewire. I have the exact same problem for a couple of months with my Viper Ultimate, done just about everything possible, complete uninstall, the vanguard fix (even uninstalled vanguard) older versions and everything. Nov 13, 2022 · So I have owned the RVU for a few months now and it didn't had any issue of showing up on Synapse, however today when I turned on my laptop it was gone and I had tried unplugging in and reinstalling both the Synapse and the drivers but it's still not working. My Viper ultimate showed up there after the reset. Aug 24, 2024 · Hi !I have the razer viper ultimate and I did not have any problems until now, if the cable is into the dongle, only the dongle will be recognise, if I plug the charger, the mouse shows up. . Your welcome. same thing is happen after the update. Don't worry! This post introduces how to fix this issue. Anything else I can try? so i just purchased a razer viper ultimate today with the charging dock included in the box. Is there anyone know how to fix this? Apr 4, 2023 · I just bought the razer viper ultimate but when using synapse it doesn't detect the charging base, I already tried everything but I can't find a solution, someone who could solve this problem? Jan 29, 2023 · i got a viper ultimate mercury like last month and the software has been working fine until a few weeks up to a month ago, the mouse works fine but whenever i try to change the mouse settings in synapse it wont let me (macros, profile, overall wont let me change any of the mouse settings in app) how If Synapse 3 is not detecting your Razer device, it may be caused by either a software or a hardware issue. Is your Razer mouse not showing up in Synapse? This guide will help you fix detection issues by updating Synapse software, checking USB connections, reinstalling device drivers, and I found a way to make it work again, all I did was I went into my synapse settings went to the reset tab and restarted my computer. battery show 0% in my razer viper ultimate. My mouse is just gone and it recognizes my Viper Dock just like OP. I booted my pc up as usual about an hour ago, started playing a game and razer updated in the background then collapsed and stopped responding. fep wia dfz tgics 4wi8 xjrw gs9 fbp b6pmyv 1go9ec